Roadmap

Overview of the civic.ly roadmap
Enhanced Dashboard - Task and Compliance Metrics
Transform the dashboard to focus on day-to-day operations with metrics about your inspections, maintenance work, asset condition, and compliance status. What needs improving: The current dashboard shows asset-focused metrics (total assets, values, categories, insurance). While useful for annual reporting, it doesn't help with daily operational management or show whether you're keeping on top of inspections and maintenance. What we're planning: A redesigned dashboard that shows the metrics you actually need to manage your council's work, including task completion rates, outstanding defects, inspection compliance, asset condition trends, and team performance. Potential metrics could include: Tasks completed this week vs planned. Outstanding defects by priority and age. Inspection compliance - which assets are overdue. Asset condition breakdown and deterioration trends. Upcoming scheduled work for the next 7-30 days. Staff task completion and workload. Defect resolution times. High-risk assets requiring attention. Why this matters: Know immediately if inspections are being missed or defects are piling up. Spot problems before they become compliance issues. Demonstrate to councillors that maintenance is being properly managed. Make data-driven decisions about resource allocation and budgeting. We'd love your input: What metrics would be most valuable for your day-to-day operations? What questions do councillors regularly ask that the dashboard should answer? What would help you demonstrate compliance to insurers or auditors?
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Improvement
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planned
Assigning owner of assets
we have a number of things in the parish which are the responsibility / ownership of other authorities and utilities - given we are on the ground and looking at these things we need to be able to "case manage" these as well. we might not own them or maintain them but if there is a loud bang every time a car drives over an "open reach" inspection cover on the road our parishioners will expect us to do something about it. Local residents do not really care that the road is County Highways the verge is Borough fly tipping is Borough litter picking is Parish / volunteer this ditch and culvert is Parish - that one is Borough and the other one is Highways this finger-post is County rights of way that finger-post is Parish This car-park is Borough but the sign is Parish the war memorial is a Parish asset but is maintained by the "Friends of the Common charity" The village hall is a charitable trust - Parish not trustee the sports pavilion is charitable trust - Parish is trustee Community shop is community interest not for profit Pub is privately owned Phone box is BT but they want rid of it but it is kept gong due to poor mobile coverage - possibly could become Parish owned but is in very poor condition. telephone exchange building is "open reach?" but the toilet in the building has been overflowing for 2 years. Cricket Pavilion is on land leased by the Cricket club from the borough but the trees surrounding it is on land leased by the Parish from the Borough. As the bottom tier local authority Parishioners will think it is the Parish responsibility to "deal" with all the issues locally to some extent and the higher up the layers of authority they will depend on efficient reporting of issues to the "right" place. outside a owned asset database one feels a need to be able to add "not owned" assets and accumulate contacts and document interactions overtime
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New feature
Task Notifications via email and mobile app
Details: Get notified when tasks are assigned to you, when defects are raised, and receive reminders about upcoming work. What this does: Receive automatic notifications so you never miss important tasks or newly reported issues. Notifications appear in the mobile app and via email, depending on your preferences. Types of notifications: When a task is assigned to you (inspection, job, or defect). When a new defect is created that needs attention. Weekly summary of planned tasks for the coming week. Weekly report of completed tasks from the previous week. Reminders for upcoming inspections or maintenance jobs. Example use cases: Grounds creates a defect for a broken swing - office staff receive an instant notification. Weekly email every Monday morning shows all inspections and jobs planned for the week ahead. Weekly summary of completed work. Staff member assigned an urgent job receives immediate notification on their phone. Why this matters: Currently you need to regularly check the app to see new tasks or remember scheduled work. Notifications ensure nothing gets missed and work happens on time. Benefits: Never miss assigned tasks or urgent defects. Reduce time spent checking the app for new work. Better planning with weekly work summaries. Improved response times for defect resolution. Keep the whole team informed about what needs doing. Notification preferences: Control which notifications you receive. Choose email, in-app, or both. Set quiet hours if needed.
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New feature
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planned
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